How online doctor consultation works
Consulting a doctor online on Lonia takes just a few steps — from signing up to getting your prescription, all from your phone, anywhere in Nigeria.
- 1
Create your account
Sign up free with your email or phone and verify with a one-time code.
- 2
Choose a doctor or specialty
Browse verified doctors, see their specialty, experience, and fee, and pick the right one for you.
- 3
Book a time and pay securely
Select an available slot and pay securely with Paystack. Your fee is shown before you confirm.
- 4
Join your video consultation
At your appointment, join the secure video call from your phone or computer and speak with your doctor.
- 5
Get your prescription and follow-up
Receive a digital prescription where appropriate, order medication for delivery, and book any follow-up.
Frequently asked questions
- What do I need for an online consultation?
- A smartphone or computer with a camera and a stable internet connection. Lonia's video is built to work on low bandwidth, so a basic mobile connection is usually enough.
- How long does a consultation take?
- A standard consultation runs about 15 minutes. You'll see the time window when you book.
- What happens if I miss my appointment?
- Lonia operates a fair no-show policy. If a doctor doesn't join, you're refunded; if you can't make it, refund and reschedule rules are shown before you book.